Employee Satisfaction

Strategic outcome

Increase Student Affairs employee satisfaction.

Measures

  • Sense of belonging ¹
    • Thinking about your interactions within Student Affairs, in the past academic year, how often have you felt… (scale: never, rarely, sometimes, very often, extremely often)
      • … welcomed?
      • … respected?
      • … valued?
      • … safe?
      • … included?
      • … like you belong?
  • Involvement in decision-making1,2
    • In the past academic year, how often did you… (scale: never, rarely, sometimes, very often, extremely often)
      • … have a voice in decisions that affect you?
      • … have a voice in decisions that affect your department or work unit?
      • … have a voice in how resources are distributed?
      • … feel that you could share your views in meetings?
  • Colleague interactions1
    • How satisfied are you with your interactions with your… (scale: not at all satisfied, a little satisfied, somewhat satisfied, very satisfied, extremely satisfied, not applicable)
      • … coworkers or the people you work with the most?
      • … immediate supervisor or the person you report to directly?
      • … senior leaders, like vice chancellors, deans, or directors?
      • … direct reports or people who you supervise?
  • Climate1
    • How inclusive is Student Affairs to all employees regardless of their… (scale: not at all inclusive, a little inclusive, somewhat inclusive, very inclusive, extremely inclusive, don’t know)
      • … gender or gender identity?
      • … sexual orientation?
      • … race or ethnicity?
      • … nationality or citizenship?
      • … religious beliefs or customs?
      • … political views or affiliations?
      • … disabilities?
      • … title, classification, or pay rate?
    • In this survey, “climate” means behaviors within a workplace that can influence whether an individual feels personally same, listened to, valued, and treated fairly and with respect.

How would you rate the climate within… (scale: very negative, somewhat negative, a little negative, mediocre, a little positive, somewhat positive, very positive)

  • … your department or unit?
  • … Student Affairs?
  • Workload1, 2
    • How would you rate your current workload? (scale: much too light, too light, just right, too heavy, much too heavy)
    • How many hours do you work in a typical work week?
  • When you are at work, how often do you… (scale: never, rarely, sometimes, very often, extremely often) 1
    • … feel your work is meaningful?
    • … have the resources you need to do your job well?
    • … have the opportunities to learn and grow?
    • … receive useful feedback on your job performance?
    • … do work other than your primary duty?
    • … do work that is not formally recognized by your department or work unit?
  • Compensation and benefits1
    • How satisfied are you with…
      • … your pay?
      • … your benefits?
      • … the flexibility you receive to balance work and life?
      • … remote work policy at [need to specify, e.g., department/work unit]?
    • Intend to leave1
      • In the next 12 month, how likely are you to leave your current job? (scale: not at all likely, a little likely, somewhat likely, very likely, extremely likely)
      • In your decision to leave your current position, how important are the following reasons? (scale: not at all important, a little important, somewhat important, very important, extremely important)
        • Salary
        • Benefits
        • Opportunities for promotion or career advancement
        • Coworkers
        • Immediate supervisor
        • Senior leaders
        • Work environment
        • Stress level
        • Work-life balance
        • Caregiving responsibilities
        • Other, please tell us:
  • Demographics: The following questions are about you. This information will help us better understand work experiences of staff who are like you. Your responses are confidential.
    • With which of the following racial or ethnicity group do you identify? Please select all that apply.
    • What is your gender? (man, nonbinary, woman, not listed, please tell us, prefer not to answer)
    • Do you identify as transgender? (yes, no, prefer not to answer)
    • Do you identify as part of the LGBTQ+ community? (yes, no, prefer not to answer)
    • Do you identify as a person with a disability? (yes, no, prefer not to answer)
    • What is your citizenship status? (U.S. citizen, U.S. permanent resident, on non-immigrant visa, not listed, please tell us, prefer not to answer)

Footnotes

[1] Survey question adopted from the 2022 Staff Survey.

[2] Survey question adopted from the Study of Faculty Worklife at UW­–Madison.